Shipping Policy
JSR Creations is committed to delivering the best quality products to its customers across India in the proper condition and in a time-bound manner. We engage with our courier and delivery partners to ensure the smooth delivery of products to desired customer location. Our reliable and experienced shipping partners are committed to deliver your desired products to your doorstep within scheduled time.
However, certain guidelines and rules must be understood to avoid any inconvenience to customers or users.
- To ensure the successful delivery of orders to the premises of customers, we urge you to include your complete postal address during the checkout process. The address must consist of the building/flat number, street/locality, nearby landmark, valid PIN code, email ID and contact number to ensure timely product delivery.
- Once the order is shipped from the warehouse, the customer(s) cannot cancel it.
- Please remember that the free shipping policy is not applicable until and unless specified by the team of JSR Creations for special promotions, offers, campaigns and schemes.
- Based on the unavailability, out-of-stock product, or any other reasons, we reserve the right to cancel any order within 48 hours when it is placed on the website.
- However, the customer has the right to initiate a refund or return request if the product delivered is in bad or damaged condition, wrong size or colour, or any other situation.
- The tentative delivery time of the product is 10- 12 days after the order is processed from our warehouse, which usually takes 3-4 days. However, the actual delivery time may exceed or differ due to natural or man-made circumstances and other unexpected situations.
- We offer regular updates and information about the delivery and dispatch of our products to customers through our third-party delivery partners. Further, the user can also track their package through the “Track Your Package” page on the website footer.
- Currently, we are shipping products only within India and do not offer international shipping services.
- If a customer opts for a COD (Cash on Delivery) payment mechanism, an additional charge of Rs. 50 will be levied along with the applicable delivery charges on every product.
In case of any concerns, doubts and clarifications, feel free to email us at info@jsrcreations.com or call us at +91-9315872733.